Performance Management Fundamentals

Managing performance is an ongoing activity that begins with understanding your people and what motivates them, ensuring clarity and alignment in their goals and providing meaningful and clear feedback.

  • See the link between business performance and individual performance.
  • Set meaningful and measurable objectives aligned to organisation goals and individual responsibilities.
  • Understand what motivates your team members, as well as, understanding your own motivational factors.
  • Provide clear and meaningful feedback.
  • Manage poor work performance - dealing with people openly and fairly.
  • What is covered in the course?

    • The link between business performance and individual performance.
    • Establishing and maintaining positive work relationships.
    • Setting meaningful, measurable and aligned performance goals.
    • Providing clear and meaningful feedback.
    • Addressing poor performance.
  • Should I attend?

    This course is ideal for managers and leaders, new and emerging team leaders, and supervisors.

  • How will I benefit?

    This practical half-day course will provide you with skills and tools to ensure your people perform at their best – and how to address poor performance if it arises.

    An ideal addition to any manager’s toolkit.

  • How will my organisation benefit?

    Improved performance management leads to improved performance. Your new tools will enable your business to build, maintain and address work relationships.

    Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.


  • AQF Equivalence, Articulation Pathways CPD Points and Certification

    • You will receive a soft copy University of Adelaide Certificate of Completion.
    • This PACE course may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program.
She was clear, to the point, and waited for the group / individuals to come to their own conclusions, clarifying as necessary.past participant

What will I receive as part of this course?

  • Printed course book and materials (PDF copy for tablet on request)
  • Certificate of Completion and training record
  • Refreshments during the day, including a light lunch on full day courses

What should I bring to the course?

Our courses are designed to be work-related and interactive. Please bring current workplace examples related to this topic for use on the day.

What further development can I do?

We recommend Handling Difficult Conversations Well or Team Leader Toolkit

Want to do this course online?

Performance Management Fundamentals Online.

Available course dates:

No dates for this course are currently being offered. Please register your interest for future dates by emailing