Listening To Lead

Learning to harness one of the most powerful tools for building trust and effective, authentic relationships.

  • Explore your personal listening style.
  • Uncover and manage poor listening habits.
  • Gain better quality information from any communication exchange.
  • Build rapport and trust effectively.
  • Remain calm in emotionally charged situations.
  • Respond in a way that actively builds positive relationships.
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  • What is covered in the course?
    • Your Powerful Listening profile.
    • How listening enhances personal leadership capability.
    • Application of a holistic Powerful Listening© model.
    • Mindful listening strategies.
    • Linguistic matching.
    • Emotional triggers.
    • Types and use of empathy.
    • Active Constructive Responding (ACR).

  • Should I attend?

    This course is designed for all leaders and professionals seeking to become more effective at building rapport and relationships across a diverse and multigenerational workforce.

  • How will I benefit?

    You will gain:

    • confidence and skills in listening more effectively
    • practical strategies to remain focused, attentive and calm
    • practical tools to build positive trusting and authentic relationships.

  • How will my organisation benefit?

    Your organisation will gain:

    • enhanced leadership self-awareness and capability
    • more effective interpersonal relationships and relational capability
    • a leader with improved confidence and capability to build trust, coach, relate and influence others.

  • Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.

    CONTACT US GET A QUOTE FIND OUT MORE

Gave strategies to practise when listening to others. Past participant

What will I receive as part of this course?

  • Printed course book and materials (PDF copy for tablet on request)
  • Certificate of Completion and training record
  • Refreshments during the day, including a light lunch on full day courses.

What should I bring to the course?

Our courses are designed to be work-related and interactive. Please bring current workplace examples related to this topic for use on the day.

What further development can I do?

We recommend From Team Member to Team Leader: Next Steps.

Available course dates:

No dates for this course are currently being offered. Please register your interest for future dates by emailing pace@adelaide.edu.au