Emotional Intelligence at Work

Learn to lead your organisation more positively and effectively with emotional intelligence.

  • Achievement is rarely about one person, therefore our engagement with others has a high impact on how we survive, grow, and thrive at work.
  • Our ability to know ourselves, and take the time to understand others, are critical skills for professional growth.
  • In this course, participants will learn the key elements relating to the practice of emotional intelligence, with tools, models and activities to immediately translate into your workplace.
  • What is covered in the course?

    Learn why EQ was identified as the 6th most important skill in 2020 by the World Economic Forum:

    • gain an understanding of one's emotions, strengths, weakness, needs and drives
    • build emotional skills in areas which can add value at work
    • understand yourself, and your effect on others
    • become more considered in your approach
    • learn a process for thinking before you act
    • learn to intentionally observe to effectively support others
    • learn from the practice of teaching others.

  • Should I attend?

    This course suits managers, team leaders, and professionals who are seeking to understand and improve their emotional intelligence and effectiveness at work.

  • How will I benefit?

    You will gain:

    • a greater depth of knowledge around your own emotional intelligence and that of others
    • the opportunity to develop more open and trusting work relationships
    • an increased confidence in adapting your approach for improved team cohesion.
  • How will my organisation benefit?

    Your organisation will gain:

    • leaders who can build skills and develop their own and their team's emotional intelligence
    • teams with greater trust, cohesion, wellbeing, and effectiveness.

    Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.


  • AQF Equivalence, Articulation Pathways CPD Points and Certification

    • Gain credit into the Professional Management Program by completing this course and its assessment
    • The course offers pathways into the Adelaide MBA as part of the Professional Management Program
    • You will receive a soft copy University of Adelaide Certificate of Completion.
    • This PACE course may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program.
The presenter was relatable, knowledgable and allowed alot of class discussion and feedback.past participant

Enter our online learning space

Your course will be delivered via our virtual learning platform and includes the following:

  • access to online course materials and activities 1 week prior to live virtual learning session
  • online support and interaction with your facilitator and course coordinator
  • live virtual learning sessions with your facilitator
  • further self-learning resources to embed your learning
  • post course evaluation.

You will need:

  • computer or tablet
  • web browser Chrome or Firefox to view your course online
  • webcam, headphones and microphone
  • internet connection (broadband or 4G minimum)
  • notepaper and pen
  • a willingness to participate and engage with the instructor and other course participants
  • if your first language is not English, you must be equipped to demonstrate English Language Proficiency throughout your short course enrolment at a minimum IELTS Level 6.5 in all bands in line with the University of Adelaide’s Minimum English Language Requirements.

Available course dates:

No dates for this course are currently being offered. Please register your interest for future dates by emailing pace@adelaide.edu.au