Influence for Positive Outcomes

Learn to positively influence the thinking, decision-making and actions of a wide range of people.

  • Identify the opportunities for influence within a situation.
  • Identify the decision making criteria used by the other person in a conversation.
  • Deal with the emotion in a situation.
  • Use influential language to speak persuasively.
  • Use structure to manage and lead a conversation.
  • Use models of influence in individual conversations and groups.
  • What is covered in the course?

    • Your current influencing style.
    • Sources of influence and power.
    • How others make decisions.
    • How to avoid undermining relationships and conversations.
    • Dealing with others’ emotions and logical thoughts.
    • Tools to lead a conversation and influence the outcome.
  • Should I attend?

    This session is designed for new and emerging team leaders and supervisors.

  • How will I benefit?

    In this workshop, you will learn how to be a more influential manager, building collaborative relationships with senior managers, colleagues, stakeholders and your staff to achieve positive outcomes.

  • How will my organisation benefit?

    Improved management skills, liaison skills and a collaborative manager better equipped to consult with a range of important stakeholders.

    Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.


  • AQF Equivalence, Articulation Pathways CPD Points and Certification

    • You will receive a soft copy University of Adelaide Certificate of Completion.
    • This PACE course may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program.
I liked how Gary made the session interactive with a good use of theory and practical activities.past participant

Enter our online learning space

Your course will be delivered via our virtual learning platform and includes the following:

  • access to online course materials and activities 1 week prior to live virtual learning session
  • online support and interaction with your facilitator and course coordinator
  • live virtual learning sessions with your facilitator
  • further self-learning resources to embed your learning
  • post course evaluation.

You will need:

  • computer or tablet
  • web browser Chrome or Firefox to view your course online
  • webcam, headphones and microphone
  • internet connection (broadband or 4G minimum)
  • notepaper and pen
  • a willingness to participate and engage with the instructor and other course participants
  • if your first language is not English, you must be equipped to demonstrate English Language Proficiency throughout your short course enrolment at a minimum IELTS Level 6.5 in all bands in line with the University of Adelaide’s Minimum English Language Requirements.

Available course dates:


No dates for this course are currently being offered. Please register your interest for future dates by emailing