Professional Communication in the Workplace

• Understanding the concept of communication and the communication process
• Identifying barriers to effective communication and strategies to overcome them
• Learning how to send and receive clear messages
• Developing listening skills
• Exploring your rights and responsibilities as a communicator and staff member
• Practicing three key techniques for assertive communication

If you are looking to improve your professional communication and interpersonal skills, this is the workshop for you.

You will gain:

• insights into your personal communication style and learn how to better understand those you communicate with
• listening skills to improve relationships and productivity
• confidence in your ability to communicate and present effectively.

Your organisation will benefit from:

• equipping staff with skills to transform everyday conversations into productive ones
• promoting effective listening, communication, and presentation skills among staff.

• You will receive a soft copy University of Adelaide Certificate of Completion.
• This PACE course may contribute to earning Continuing Professional Development (CPD) points.