Introduction to Policy

Underpin the behaviours required to ensure that your organisation’s long-term goals are met through effective policy.

  • Define the difference between policy, procedures, guidelines and rules.
  • Understand the policy development process, including the planning process for writing.
  • Develop a framework for implementing policy.
  • Draft a policy using key principles of clear writing, as well as some tips on common grammatical and punctuation errors to avoid.
  • Undertake peer critiquing in the workplace.
  • What is covered in the course?

    • What is policy?
    • Policy versus procedure.
    • Difference between procedures, guidelines and rules.
    • The need for policies.
    • Limitations of policies and procedures.
    • Policy development cycle including:
      • identifying the need for policy;
      • analysis (research, scope and options);
      • consultation;
      • approval for the proposed policy;
      • communication;
      • implementation and evaluation.
    • Drafting a policy: planning, organising and principles of clear writing.
    • Writing a policy.
    • Peer critiquing:
      • why do it?
      • rules of peer critiquing;
      • ABCD of receiving feedback;
      • critiquing draft policies.
  • Should I attend?

    This session is designed for professionals involved in the development and writing of policies in their organisation.

  • How will I benefit?

    You will look at the policy development cycle, and the drafting/writing process. Through practical exercises, you will cover planning and organising as well as the principles of clear writing.

    You are encouraged to bring policy documents to work on in the session, as appropriate.

  • How will my organisation benefit?

    Your organisation will benefit from an individual with a clear understanding of how to develop and write effective policy and a range of tools that can be apply within your organisation right away.

    Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.


  • AQF Equivalence, Articulation Pathways CPD Points and Certification

    • You will receive a soft copy University of Adelaide Certificate of Completion.
    • This PACE course may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program.
Very helpful - I can now visualise what changes need to made to our policies and procedures.past participant

What will I receive as part of this course?

  • Printed course book and materials (PDF copy for tablet on request)
  • Certificate of Completion and training record
  • Refreshments during the day, including a light lunch on full day courses

What should I bring to the course?

Our courses are designed to be work-related and interactive. Please bring current workplace examples related to this topic for use on the day.

What further development can I do?

We recommend Report Writing.

Available course dates:

No dates for this course are currently being offered. Please register your interest for future dates by emailing