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Developing Your Intercultural Intelligence

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  • Current: Developing Your Intercultural Intelligence

Reap the many rewards of cultural diversity in teams by developing your Cultural Intelligence (CQ).

  • Develop a deeper understanding of the nature and role of cultural differences in workplace and customer relationships.
  • Understand how your own cultural background influences your perceptions and actions.
  • Communicate effectively with people from all cultural backgrounds.
  • Understand the five psychological stages of adapting to different cultures.
  • Analyse interactions using the four basic elements of cross-cultural communication.
  • Bridge intercultural gaps to build relationships based on equality and mutual respect.
  • Anticipate the impacts of cultural diversity on your professional performance.
  • Build CQ principles into business practices to improve productivity and services.
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  • What is covered in the course?
    • Your professional context and business case for developing CQ.
    • Understanding culture and cultural diversity.
    • The four elements of CQ:
      • cultural self-awareness
      • cultural adaptability
      • cultural literacy
      • cultural bridging.
    • Applying CQ principles to your professional performance.

  • Should I attend?

    This highly interactive course is suitable for professionals at any level wanting build intercultural intelligence.

  • How will I benefit?

    This highly interactive course will provide you with tools and strategies to help build your CQ. You will be involved in engaging exercises and have opportunities to discuss your experiences, questions and challenges. Applying these tools in developing your intercultural skills will enhance your interpersonal relationships and your professional performance.

  • How will my organisation benefit?

    Reducing misunderstandings and disagreements based on differing cultural perspectives can help improve your workplace and customer relations.

    Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.

    CONTACT US GET A QUOTE FIND OUT MORE

  • AQF Equivalence, Articulation Pathways CPD Points and Certification
    • You will receive a soft copy University of Adelaide Certificate of Completion.
    • This PACE course may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program.

What will I receive as part of this course?

  • Printed course book and materials (PDF copy for tablet on request)
  • Certificate of Completion and training record
  • Refreshments during the day, including a light lunch on full day courses

What should I bring to the course?

Our courses are designed to be work-related and interactive. Please bring current workplace examples related to this topic for use on the day.

What further development can I do?

We recommend Chinese Cultural Awareness and Communication.

Available course dates:

  • Friday 30 July 2021 (9.00am - 4.30pm)

    Course Start Date: Friday 30 July 2021 (9.00am - 4.30pm)
    Instructor(s):
    Robert Bean - BA, Grad Dip Ed, Cert IV Training and Assessment
    Robert Bean is the director of Adelaide-based consulting and training practice Robert Bean Intercultural. He has 39 years' experience in the intercultural communication and management field, helping thousands of individuals to enhance their cultural intelligence and hundreds of government, community and business enterprises to develop their organisational cultural competence. He has produced training resources, published articles and research reports and contributed to national policy. His practical approach aims to equip managers and staff at all levels with the knowledge, skills and strategies needed to manage and communicate effectively in culturally diverse environments.
    Schedule number: 7452
    Required fees: Price
    Registration (GST Free)$620.00
    REGISTER YOURSELF AND PAY ONLINE Register yourself and request an invoice Register others or a group REGISTER UOA STAFF

PACE

Professional and Continuing Education

Address

Level 7, 10 Pulteney Street
THE UNIVERSITY OF ADELAIDE
SA 5005 AUSTRALIA

Contact

Phone: +61 8 8313 3268
pace@adelaide.edu.au

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  • Authorised by: General Manager, PACE
  • Maintained by: Web Maintainer, PACE
  • Last updated: 10 Dec 2020