Chinese Cultural Awareness and Communication

Build more successful relationships with Chinese counterparts, clients and contacts through a greater understanding Chinese culture, styles of communication and ethics.

  • Gain a comprehensive framework for understanding Chinese culture and communication styles.
  • Develop a clearer understanding of the key values that motivate Chinese people.
  • Build a greater ability to establish successful relationships with Chinese counterparts.
  • Gain practical ideas and tips for doing business with Chinese counterparts more effectively.
  • What is covered in the course?

    • How to pronounce Chinese names correctly.
    • Chinese business card etiquette.
    • Chinese hierarchy.
    • 'Face' — losing, giving and gaining 'face'.
    • 'Guanxi' — the importance of relationship in Chinese business culture.
    • The indirectness of Chinese communication.
    • Non-verbal communication.
    • How to communicate in a group environment.
    • How to get your point across in an appropriate way.
    • How to socialise with Chinese people.
  • Should I attend?

    Suitable for professionals at any level to build more successful relationships with Chinese counterparts, clients and contacts.

  • How will I benefit?

    Through this workshop you will gain hands-on practical tips and solutions to creating successful business relationships supported by essential background knowledge on Chinese communication styles and culture.

  • How will my organisation benefit?

    Improve your business’ chances of dealing with China, and take advantage of the growing opportunities with one of Australia’s major trading partners.

    Need customised training for your organisation?

    Contact our team to discuss customising this course to meet your needs.


  • AQF Equivalence, Articulation Pathways CPD Points and Certification

    • You will receive a soft copy University of Adelaide Certificate of Completion.
    • This PACE course may contribute to earning Continuing Professional Development (CPD) points or credit. Many professional associations accredit CPD at a standard rate of 1 hour of professional development / learning = 1 CPD point. This should be used as a guide only and confirmation should be sought from your accrediting body prior to registration in any PACE course or program.
All the information presented was highly relevant.past participant

What will I receive as part of this course?

  • Printed course book and materials (PDF copy for tablet on request)
  • Certificate of Completion and training record
  • Refreshments during the day, including a light lunch on full day courses

What should I bring to the course?

Our courses are designed to be work-related and interactive. Please bring current workplace examples related to this topic for use on the day.

What further development can I do?

We recommend Developing Your Intercultural Intelligence.

Available course dates:

  • Monday 17 October, 2022 (9.00am - 4.30pm)

    Course Start Date: Monday 17 October, 2022 (9.00am - 4.30pm)
    Location: L 7, 10 Pulteney St. Adelaide
    Cao Jing

    Jing is the Director of a Chinese language and cultural advice service business and comes from a background in tourism and hospitality. It was during his early years working in the hotel industry in Switzerland that he became aware of the importance of understanding the customers’ backgrounds and needs. Jing's expertise is in cultural competency training, particularly in the areas of cross-cultural communication skills and workplace skills. Jing has been working closely with many industries including tertiary education, wine, tourism, and resources. Jing has a unique and energetic training style, deftly combing humour and practical experience to create an engaging learning environment.

    Schedule number: 8016
    Required fees: Price
    Registration (GST Free)$660.00
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